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Home » Smarter buildings key to accelerating decarbonisation goals, says new study (Part 2)

Smarter buildings key to accelerating decarbonisation goals, says new study (Part 2)

A landmark survey spanning 25 countries and 18 industries by Johnson Controls reveals an urgent need to meet climate targets through smart building technologies. This is part two of a two-part article.

… continued from part one.

Smart buildings. Image supplied by Johnson Controls
Smart buildings. Image supplied by Johnson Controls

Other key findings include:

  • Sustainability is increasingly a core consideration across business functions. When comparing findings from security, sustainability and building environment systems’ decision-makers, all were focused on improving efficiency in operations and doing so sustainably.
  • Customer-required reporting, public reporting, and supply chain compliance reporting have significantly increased over the past two years since Forrester first conducted this study in 2021. Reporting is among respondents’ top challenges. Among 53%, the ability to only measure and report on carbon emissions once a year or quarter is limiting incremental progress.
  • Roughly a third of respondents say they expect AI will have a significant impact on improving sustainability in company-owned spaces by providing them actionable recommendations to prevent downtime and optimise efficiencies before losses occur.
  • A third of leaders note their organisation would be able to keep their sustainability goals on track if faced with a minor budget cut, while another two-thirds would need help maintaining resiliency of their sustainability strategies. To account for factors outside their control, organisations need strategic partners and technology solution providers to identify opportunities for short and mid-term savings like energy efficiency solutions and water and waste reduction.

Additional insights are available in a new thought leadership paper, ‘The Race to Zero Carbon Requires Smart Buildings’. The study is the first in a new series of studies capturing key findings from the survey, planned for release in the coming months at

Johnson Controls has developed a three-step process to transform buildings into strategic assets – design, digitalise, deploy. The journey starts when we design and roadmap solutions that achieve efficiency, sustainability, decarbonisation, resiliency and energy transition in accordance with its customer’s goals. Next, it digitalises to make buildings smarter through solutions like our OpenBlue Net Zero Advisor, connecting infrastructure, distributed generation and the grid so it can access data that is critical to making informed decisions to solve for cost and carbon. It then deploys its solutions through a one-source, turnkey delivery model that leverages best-in-class efficiency, electrification and renewables solutions. Operations, service and maintenance underpin its offerings to maintain peak operating conditions, protect customer’s investment and achieve the lowest lifecycle costs.

The cornerstone of this smart building strategy is Johnson Controls’ OpenBlue, an industry-leading ecosystem of connected technologies, expertise and services. OpenBlue reads the live activity of a building and continuously adapts to optimise performance. Combining data from across the building’s systems and using advanced digital tools like AI, we can provide insights that save more energy and emissions than possible with isolated systems.

In August 2023, Johnson Controls commissioned Forrester Consulting to evaluate the state of smart buildings. Forrester conducted an online survey with 3 445 respondents responsible for smart building strategy to explore this topic. All respondents were asked high-level smart building strategy questions and then more granular questions depending on their level of responsibility for sustainability, security and/or building environmental systems. Respondents represented organisations in 18 industries and 25 countries. The study was conducted in a double-blind fashion.


New Johnson Controls Study: Smarter Buildings Key to Accelerating Decarbonization Goals (